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FIRSTENERGY SERVICE COMPANY Analyst - Risk Change Management in Akron, Ohio

JOB DESCRIPTION FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. About the Opportunity This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00] The Analyst, Risk Change Management position is within the Risk group and reports to the Director, Enterprise Risk Management. It is located within our five state service territory (Ohio, Pennsylvania, Maryland, West Virginia, or New Jersey). This position is designated as Remote, but will require in-person work to support communications and change management. This in-person work will likely be primarily in the Akron area, but will span the 5-state territory. The change management plans will inform the frequency of in-person work, but is estimated at 2-3 times per quarter. The mission of the Corporate Risk team is to make risk actionable and help FirstEnergy achieve our strategic objectives. We envision a comprehensive and proactive Risk program that enables risk-informed decisions and the pursuit of opportunities. Risk management is composed of two teams: Enterprise Risk Management and Insurance Strategy & Operations. Members of the Enterprise Risk Management team will have the exciting opportunity to work across all areas of the business and contribute to the success of FE's key strategic priorities. To meet the refreshed strategy of the Corporate Risk department, roles associated with a new Risk Operational Excellence & Change Management area have been created. These roles are within the ERM team and constitute a highly organized and collaborative function that will work to ensure the success of the full Corporate Risk department. The Analyst, Risk Change Management is a key role for this function. The primary responsibilities of this role will be: * Quality change management, including communications and trainings, is crucial to the success of ERM. This Analyst will identify and analyze key stakeholder audiences, develop trainings and communications for them, and train the Risk team on these communications. It will also support the preparation and delivery of presentations for all audience levels, through the Board of Directors. * In order to appropriately manage top enterprise risks and capture associated opportunities, it is often necessary to refresh governance structures, implement new tactical action plans, and/or reassign resources. These actions are all owned by various business units, not Corporate Risk. This role will work with the ERM director and other members of the Risk team to advise business units on implementing successful change management strategies for these risk mitigation and opportunity capture activities. * Enterprise Risk Management is an evolving field, and there will be substantial continuous improvement opportunities for the foreseeable future. Working across the ERM team, this analyst will stay informed of developments in the ERM field and in the FE ERM program in order to support the development of trainings and communications both for the ERM team and the full FE organization. * The FE ERM team provides numerous communications to all levels of FE, from individual contributors, to the Board of Directors, to the FE external website. This analyst will support communications at all levels, often taking the lead to develop MicrosoftApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjg5MTE

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