Allergan Inside Sales Associate - Facial Aesthetics in Austin, Texas
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on Twitter at https://twitter.com/abbvie , Facebook at https://www.facebook.com/AbbVieGlobal , Instagram , YouTube at https://www.youtube.com/user/AbbVie and LinkedIn at https://www.linkedin.com/company/abbvie .
Envision working with passionate colleagues and motivational leaders. Now, place yourself in that mix; having productive customer interactions, sharing best practices with teammates, and investing in your career development. All while being a part of a fortune 500 company that fosters a family-like culture!
Facial AestheticInside Sales Area Sales Associate
WHAT MANAGEMENT WANTS YOU TO KNOW ABOUT OURTEAM:
People are our #1 priority and fostering an inclusive family culture isimportant to us. If you are passionateabout aesthetics, energized when interacting with customers, and overachievewhen given goals, our Inside Sales leadership team encourages you to apply forthe Inside Sales representative role.Our IS family is eager to welcome our newest IS member to our AllerganAesthetics home……will you be our new team member?
YOU ARE more than just a title, YOU ARE…
A Contributing Teammate – You play an important role in drivingincremental sales and product growth to the Facial Aesthetic product portfolioby partnering closely with management and sales colleagues to provide training,education and marketing support to vacant territories and will execute onprojects that will help increase sales in your aligned areas.
A Trusted Colleague – You will work closely with a team of 10 – 12Inside Sales representatives and 2 Inside Sales Managers to grow the aesthetic market by workingwith prospect customers and helping them in their journey to becoming anAllergan Aesthetics customer. You willdo this by providing the appropriate education and training to ensure theybecome active and productive new customers.Once customer establishes an aesthetic account, you will warmlytransition them to their sales representative.
A Proactive learner. You are responsible forproduct and program education and will possess the knowledge and businessacumen to effectively communicate competitive product differentiation. You alsoinvest in your personal development and take ownership of your careerdevelopment.
A Solution-focused individual. You will navigatethrough challenges and ambiguity with an outward mindset and will openlycommunicate ideas and feedback with a positive and professional approach.
Contribute to area sales quota results in your assigned areas by supporting vacant territories and bringingin productive new accounts. Responsible for qualifying prospects, educatingprospects and growing designated existing accounts that do not have repsupport.
Collaborate closely with Inside Sales teammates on new accountsand will ensure new customers have a smooth journey onboarding with Aesthetics byproviding client profile information to the appropriate salesrepresentative. You will also partnerwith teammates and management to learn about key accounts in vacant territoriesto ensure minimal disruption for the customers.
Identify growthopportunities through lead generation and expanding aesthetic portfolio withincurrent customer base. You will alsohelp your aligned areas with launching new products and new productindications.
Enhance customersknowledge and awareness ofaesthetic products and programs through education provided over the phone andvirtually using tools such as Office Teams and WebEx. You will share information such as indications,contraindications, and safety of company products.
Educate and support aesthetic customers within your areas with marketing resources including websiteand social media tools.
Support and facilitate the execution of remotetraining workshops and assist your areas with additional educational programsconducted virtually to an audience of healthcare providers.
Pre-plan sales calls and maintain efficienttime management skills to ensure maximum customer contact and highest level ofcustomer service.
Complete administrativeresponsibilities including monthly reports and customer database management. Manageday-to-day sales administration activities in a detailed and timely manner i.e.Salesforce.com
Stay current withknowledge of the industry and competitive products.
Develop and maintain supportive, productive andeffective relationships at all levels within the organization.
Participate in team meetings andoccasional National meetings
Be compliant with all applicablequality and regulatory guidelines as an integral part of business operations.
Consistently communicate with Inside Sales AreaManagers and Inside Sales counterparts to include communication on newcustomers for warm transfers and forecasting pipeline for future customers.
Demonstrate a strong workethic and represent the Company with high integrity, ethics, honesty,loyalty, and professionalism always.
Re cognize and acknowledge department andcustomer issues and their potential impact on sales and development or businessopportunities. Obtain information, understand needs, determine solutions, andpropose innovative ideas to consistently solve internal and external customerproblems.
Associates Degree (Bachelors Degree preferred)
Minimum 2 years successful customer service sales or selling experience
Preferred, but not required:
Experience and knowledge of concepts within the healthcare environment
Experience and knowledge of inner workings of a physician’s practice
Knowledge of aesthetics and customer service skills
Knowledge of clinical, surgical techniques and procedures, and medicalterminology
Knowledge of medical device/pharmaceutical/aesthetic market or a relatedfield
Skill in demonstrating a professional phone and in person etiquette
Skill in managing time effectively
Ability to provide service to accounts in various time zones across theUS
Ability to present to a group in a WebEx or virtual setting
Ability to communicate effectively, orally and in writing with employeesof various disciplines with various departments and all other internal andexternal contacts
Ability to work independently and plan extensively to meet goals
Ability to track sales performance
Ability to maintain accuracy, consistency, and quality in a fast-paced,multi-task environment
Ability to coordinate and synchronize multiple projects whilemaintaining a high degree of customer service
Ability to use Microsoft Office, Outlook, MSWord, EXCEL, PowerPoint andsome database software
Motivated by individual and team achievement
For this role, we’re looking for a salesrepresentative who is:
Open and Authentic
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.