Benton, AR, USA | Hourly | Corporate IT | Full Time

Primary Purpose: Responsible for maintaining TCP/IP LAN network of over 180+ computers, all computer hardware, printers, updating and implementing new software, and documentation.

Essential Functions and Requirements:

• Ensures Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.

• Setting up, installing, and maintaining PC's and software.

• Troubleshooting network and hardware problems for PC and NT systems.

• Researching new equipment and software.

• Helping users with queries, spreadsheets, mail merge, and PowerPoint

• Install/maintain IP cameras on the Exaqvision system to include administering accounts.

• Maintain the S2 security system.

• Flexibility to work non-standard business hours (e.g. not 8AM-5PM) to provide support to end users.

• Ability to communicate effectively with end users and other IT support personnel.

• Other duties as assigned

  Heritage believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor the company to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

  Education : High school diploma or equivalent required. Some college preferred.

Experience: Minimum three-years' experience as a systems technician required. Network Technician.

Knowledge and Abilities: Excellent verbal and written communication skills. Demonstrated creative thinking, analytical and problem-solving skills. Strong customer service orientation Regular and predictable attendance is an essential function of this job.

A post offer drug screen will be required. EEO including disability/veteran