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Teledyne In-House Service/Repair Technician in Billerica, Massachusetts

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Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

About Teledyne FLIR Defense:

Join Teledyne FLIR Defense, where we're dedicated to safeguarding lives with cutting-edge sensing and threat detection technologies. Our arsenal includes advanced surveillance sensors, handheld devices, unmanned vehicles, lasers, and more solutions that increase operational effectiveness for warfighters, first responders, and search-and-rescue teams.

We're looking for passionate innovators eager to shape the future of the Defense industry. If you’re mission-driven to globally collaborate on life-saving solutions, we invite you to explore our current opportunities.

#TeledyneFLIRDefenseJobs

Job Summary:

This position is for an In-House Service/Repair Technician to support Boston Customer Service 9” Gimbal Products. This position will be responsible for diagnosing and repairing various Gimbals within required turnaround time, ensuring high quality service and customer satisfaction.

Primary Duties & Responsibilities:

  • Conduct routine repair, diagnosis, service, support and upgrades to all Maritime Gimbal Systems products.

  • Assist Engineering in development and implementation of system upgrades, ECO's, and new product implementation.

  • Develop standard repair and maintenance procedures which will be documented to company and ISO 9001 standards.

  • Provide technical support in the development of customer service spare parts inventory, including establishing requirements for contents and quantities.

  • As required, effectively provide customer support via telephone regarding technical repair issues.

  • Provide accurate repair cost estimates.

  • Participate in the development and implementation of training courses.

  • Support the servicing of demo and rental equipment.

  • Perform other job-related duties as required.

Job Qualifications:

  • AS Degree or equivalent with a minimum of 5-7 years’ proven experience in electro-mechanical device/equipment build or repairs required.

  • Strong electro-mechanical troubleshooting skills, proficient with electronic test tools and equipment such as oscilloscopes, digital voltmeters, and signal generators etc.

  • Attention to detail and accuracy in diagnosing and repairing. Willingness to learn and adapt to new technologies and procedures.

  • Capable to meet standard turnaround time and the repair deadlines

  • A good technical knowledge of computers and computer peripherals. A good working knowledge of using computer software

  • Excellent interpersonal and communication skills. Ability to work independently and in a team environment.

Job Preferences:

  • 1-3 years prior experience on servicing thermal imaging equipment is a plus

  • Soldering, assembly, and troubleshooting of electrical systems

  • Good SAP experience

Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. ​

You may not realize it, but Teledyne enables many of the products and services you use every day .

Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.

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