Trainer/Coach

Job Details

Job Location

1 PIERREPONT PLAZA SUITE 901 - BROOKLYN, NY

Salary Range

$65,179.00 - $66,179.00 Salary

Trainer/Coach

Trainer/Coach

Title: Trainer/Coach

Program: Talent Development & Support / Learning & Practice Proficiency

Report To: Director of Learning & Practice Proficiency

FLSA: Exempt

Salary: $65,179 - $66,179

Mission, Vision, and Pillars: https://www.graham-windham.org/about-us/mission-and-pillars/

Principal Objective :

Trainer/Coach will support staff in their professional development, with a particular focus on leadership and management skills and supporting excellent supervisory practices. Will also contribute to the ongoing culture of learning and skill building that involves our strengths-based approaches, including Solution-Based Casework, as well as other skills, practices, and models, safety and risk, and other evidence-based or evidence-supported models being implemented at Graham Windham.

The Trainer/Coach works throughout Graham’s programs and sites, in various modalities, to support its leaders and teams: formal classroom trainings, small groups, and one-on-one meetings. To meet individuals’ and teams’ needs in the hybrid work environment, they travel to sites as needed as well as meet via Zoom. They collaborate closely within the L&PP team, while building and maintaining partnerships with the programs’ staff to cultivate an understanding of their emerging needs

Duties & Responsibilities (but not limited to):

• Develops and facilitates supportive platforms for supervisors, such as Network groups or types of peer support/discussion activities.

• Develops training curricula and interactive workshops specifically related to leadership and management skills in response to performance needs through partnership with program leadership.

• Implements and facilitates regular group and individual supervisory practice coaching sessions (including a standing schedule and by-request) toward proficient use of our supervisory framework and advancement of leadership aptitudes.

• Leads the implementation and facilitation of Graham’s “Supervisory Leadership Academy” and potentially other learning material (e.g. online asynchronous courses like “Graham U.”)

• Conducts trainings for newly hired and existing staff, which may include:

• Safety and Risk

• Trauma-Informed Care

• Mindful Practice and Undoing Implicit Bias

• Secondary Trauma and Wellness (Trauma Stewardship)

• LGBTQIA+ Affirming Services/Spaces

• Psychological Safety

• Model-Specific Training, such as:

• • Solution-Based Casework

• Collaborative Problem Solving

• Motivational Interviewing

• Master’s Degree in Human Services, Social Work, Counseling, or related field preferred or Bachelor’s in the afore-mentioned fields with professional knowledge and experience with strengths-based approaches, Motivational Interviewing, or other similar evidence-supported practice models

• At least 3 years' experience in child, youth, and/or family support programs preferred

• Training and/or group facilitation experience required

• Experience in a supervisory role (having direct reports) required

• Experience in adult learning curriculum development required

• Coaching certification preferred

• Experience with developing of online coursework a plus

• Quality assurance and data-based outcomes evaluation a plus

• Familiarity with ACS, OCFS, and other relevant municipal and state agencies

• Computer literacy, including Microsoft Word and Excel

  Competencies:

• Passion for training and coaching child-, youth-, and family-serving staff

• Excellent interpersonal skills

• Ability to manage multiple deadlines and priorities

• Experience or ability to provide consultation to senior managers

• Detail-oriented, with excellent written and oral communication skills

• Must be hospitable, flexible, a team player, and have a passion for serving children and families

• Knowledge or experience in approaches to improve equity and justice in biased systems

• Willingness and ability to travel throughout NYC

  Position Type Full Time Salary/Compensation$65,179 - $66,179 + Merit Pay + Benefits + Staff Development

  Location (Hybrid Work Arrangement): One Pierrepont Plaza, Brooklyn, NY 11201

  AAP / EEO Statement

  The Equal Employment Opportunity Policy of Graham Windham (GW) is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. GW hires and promotes individuals solely on the basis of their qualifications for the job to be filled.