Allergan Assoc Dir, Digital/Multi-Channel Marketing in Madison, New Jersey

Assoc Dir, Digital/Multi-Channel Marketing

Madison, New Jersey, United States at

Jul 10, 2018Post Date

181405Requisition #

Allergan plc (NYSE: AGN) is a bold, global pharmaceutical company and a leader in a new industry model - Growth Pharma. Allergan is focused on developing, manufacturing and commercializing branded pharmaceutical, device, biologic, surgical and regenerative medicine products for patients around the world.

Allergan markets a portfolio of leading brands and best-in-class products for the central nervous system, eye care, medical aesthetics and dermatology, gastroenterology, women's health, urology and anti-infective therapeutic categories. With commercial operations in approximately 100 countries, Allergan is committed to working with physicians, healthcare providers and patients to deliver innovative and meaningful treatments that help people around the world live longer, healthier lives every day.

Allergan is a company that will inspire you to aim high with your ambition. Where you can build bridges all over the world. Where you can power ideas that drive change. And where you will act fast and drive results for customers and patients. Power your future & join our bold team.

Position Overview

The Associate Director, Multichannel Customer Marketing (MCCM) Operations will be responsible for leading delivery of integrated multichannel marketing innovation projects. Multichannel Customer Marketing (MCCM) Operations team is part of the Marketing Innovation & Operations group and supports US Commercial profitable growth by selectively building a cost-effective ecosystem of new channels & capabilities to serve multiple customer segments.

Main Areas of Responsibilities

  • Partner with US Commercial Marketing and Operations to evaluate and deliver on key priorities to optimally support product value propositions and other strategic customer objectives

  • Drive cross-functional teams to deliver through concept to implementation; have demonstrated success in partnering with IT, Sample Operations, Marketing, Sales, contingent colleagues (as required) to deliver enterprise channel enhancements or new capabilities

  • Proactive resource management/prioritization as well as coaching the project teams

  • Manage complex projects and balances competing priorities; can determine when to escalate risks and develops mitigation recommendations

  • Proactive communication to various organizational levels. Effectively shares enterprise learning/best practices with sales & marketing.

  • Partners with internal teams to advance multichannel platforms, processes & reporting mechanisms to enable prompt, relevant, customer insights & leading indicators.

  • Proactively identify areas within existing capabilities to further develop and prioritize based on business value


The following listed requirements need to be met at a minimum level to be considered for the job:

  • Eight (8) years of strong project management; life sciences, healthcare, general consulting experience; Bachelor’s degree required; MBA or other advanced degree preferred.

  • Proven ability to work effectively in complex organizations to deliver impactful results to internal/external stakeholders.

  • Strong ability to simultaneously lead multiple projects involving a variety of deliverables and timelines.

  • Strong interpersonal skills as well as excellent verbal, written communication & presentation skills.

  • Ability to quickly establish relationships and trust with critical stakeholders and influence decision making

  • Effective working independently without direct oversight as well as in partnership with strong personalities.

  • Ability to embrace change, flex, pivot as needed


  • Bachelor’s degree required; MBA or other advanced degree preferred.


Equal Employment Opportunity Employer

Allergan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status.