Job Description

Insight Global is seeking a Network Operations Specialist. This person will closely support the geographically dispersed network and team located throughout North America. The Network Operations Specialist will be responsible for being the first line of support for the customer and field team to troubleshoot and assist with developing solutions and support mission-critical programs. This role requires you to have experience providing remote support for CISCO network equipment. You will be working directly with the customer so strong customer service experience is necessary. This role requires you to sit onsite in Melbourne, FL and have the ability to obtain a Public Trust clearance.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Bachelors Degree with 2 years of experience or 6 years of experience with an Associates Degree

3-5 years of experience working in a NOC environment

Layer 1 troubleshooting experience

Experience providing remote technical support for CISCO network equipment

Ability to obtain a Public Trust clearance

Flexibility to work in a 24x7 network control environment CCNA or CCNP certification null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.