Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Senior Process Engineer today with HCA Healthcare.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Come join our team as a Senior Process Engineer. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The Process Engineering (PE) department exists to instill a culture of continuous improvement across the HCA enterprise. The department uses industry-recognizable methodologies for process engineering and improvement, specifically: Lean, Six Sigma, Theory of Constraints, and process automation to increase efficiency and improve quality. These methodologies focus on voice of customer and statistical analysis of data in order to remove waste and variation in processes, which:

• Improves patient and/or customer experience

• Increases revenue and capacity

• Reduces errors and expenses

Process engineers operating within the department are dedicated process improvement professionals who specialize in applying LSS concepts across the matrixed HCA Healthcare enterprise. Successful Process Engineers combine their expertise in LSS, statistical data analysis, project management, business analysis, and mass- and direct-communication to both execute projects and equip others to be successful with their own projects. They must manage their time well and transition seamlessly between leading others, executing projects, and completing operational tasks. The candidate should have the following skillsets and abilities:

Effective communication

• Interpreting and communicating technical and statistical information to both individuals and groups in a clear, concise manner

• Communicating well with all levels of the organization, including to senior executives

• Presenting to various audiences (1:1, group meetings, classes)

• Project management and executing consulting engagements

Project management and executing consulting engagements:

• Directly managing and executing complex, enterprise-scale process improvement initiatives on behalf of executive stakeholders (consulting engagement model for the Process Engineering Consultancy)

• Shepherding projects through the discovery, prioritization and executive governance process

• Leading and planning complex, multi-day rapid improvement sessions for executives and stakeholders (Kaizen events)

• Pursuing process automation opportunities as part of process re-engineering and improvement

• Developing complex communication plans regarding enterprise consulting engagements

• Effectively communicating operational or project progress against strategic goals to senior executive sponsors and stakeholders

Leading and teaching others across the enterprise (outside department and organization, as a part of the Process Engineering Institute:

• Educating, equipping and supporting 1000 colleagues across the enterprise to attain their LSS certifications and complete process improvement projects where they work

• Establishing and leading satellite process improvement and automation programs across the enterprise

Demonstrating LSS expertise:

• Maintaining or advancing LSS certification level: Green Belt (GB), Black Belt (BB), or Master Black Belt (MBB)

• Designing curricula and content for graduate-level GB, BB, and MBB classes

• Leveraging advanced statistical tools for data analysis

• Understanding and visualizing processes for executive and stakeholder consumption

• Business analysis: Consuming and understanding complex business models and organizations that are unfamiliar and may not have previously been encountered

• Articulating automation use cases, determining relevant application, and understanding process readiness for automation

Technical Skills:

• Leveraging tools to collect, extract, process and visualize data

• Applying advanced technology and tools in the development of solutions for complex problems for application systems, including design, development, testing and maintenance of enterprise applications using SharePoint and SQL technologies.

• Utilizing data visualization and processing tools such as Power BI, Minitab, and Excel

• Functioning as a Scrum Master for complex, enterprise level process improvements and for assigned projects executed by those in the LSS community

LSS enterprise program management, marketing and mass communication for the Process Engineering Institute:

• Communicating effectively across multiple levels of the organization (oral and written)

• Planning, leading, and facilitating events for 50 to 300 participants

• Developing complex communication plans regarding enterprise training, including application requirements and steps, executive approvals, and course information

• Promoting the enterprise LSS program using multiple types of media

• Effectively communicating LSS community progress and success against strategic goals to senior executive sponsors and stakeholders

Qualifications:

• Bachelor Degree Required

• Masters Black Belt Certification preferred

• 5 or more years of relevant work experience

• LSS Black Belt Certification required

• Leadership Experience preferred

• Scrum Master Certification preferred

• Project Management Professional Certificate preferred

• Proficient in Microsoft Office Suite including Visio

• Proficient in data analytics tools such as SQL and Power BI

• Advanced knowledge of Minitab and Excel

• Experience with HCA coding and SDLC standards preferred

• Ability to develop and manage strategic relationships

• Excellent presentation skills sufficient to create and present on strategic and enterprise project and consulting engagements to senior leadership

• Ability to work independently as well as with a team on complex projects and operational issues; can lead and develop others

• Excellent written and verbal skills with an ability to interpret and communicate technical and statistical information to both individuals and groups in a clear, concise manner

• Some travel required

HCA Healthcare (Corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Senior Process Engineer opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.