Academic Program Specialist

POSITION DETAILS

ABOUT THE COLLEGE

John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) led by President Karol V. Mason. An internationally recognized leader in educating for justice, John Jay is also a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes near fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups.

The College participates in the doctoral programs of the Graduate Center of the City University of New York and offers bachelor’s and master’s degrees in traditional criminal justice-related field of study, as well as a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. John Jay College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.

POSITION OVERVIEW

John Jay’s office of Student Academic Success Programs (SASP) seeks a Peer Program Assistant. The SASP Peer Success Coach Program is a key component of the College’s Student Success Team. Peer Success Coaches are undergraduate students who support first-year, sophomore, and transfer seminars; they work with faculty and the SASP success team to provide community engagement and comprehensive support at key academic milestones. The Peer Program Assistant will:

• Work directly with Peer Success Coaches to oversee student success initiatives, including pre-semester training, preparation, and outreach to students.

• Coordinate coaching communications with faculty and staff to support students in transition seminars.

• Support peer-led retention initiatives, including peer coaching activities, progress report interventions, and direct support of students in transition seminars.

• Leads recruitment of Peer Success Coaches.

• Collect data on coaching activities and contributes to reports as requested.

• Manage reenrollment outreach for students in peer-supported cohorts using EAB Navigate.

QUALIFICATIONS

Bachelor's Degree and four years' relevant experience required.

PREFERRED QUALIFICATIONS

• Master’s degree in human services or social sciences, preferred

• Experience advising, coaching, and/or mentoring undergraduates.

• Familiar with student success, belonging, and retention best practices.

• Excellent written and oral communication skills.

• Experience with supervision, team leadership, and/or management.

CUNY TITLE OVERVIEW

Participates in the daily coordination of academic and administrative activities of a College's specialized academic program under management direction.

• Supports program development, student service delivery, outcome evaluation and instructor/student recruitment, enrollment, and retention.

• Recommends, implements and evaluates strategies to expand program offerings

• Prepares analytical and statistical reports for management

• Develops and maintains relationships with various College offices to improve student and faculty services

• Serves as resource expert regarding program policies and procedures

• Oversees office recordkeeping; manages updates of program web and print materials

• May supervise office operations and/or department budget

• Performs related duties as assigned.

Job Title Name: Academic Program Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

$62,411 - $64,649

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

If you are viewing the job posting on any website other than CUNYFirst, please follow the instructions below:

• Go to www.cuny.edu and click on “Employment”

• Click “Search job listings”

• Search by job Opening ID number 28361

• Click on “more options to search for CUNY jobs”

• Click on the “Apply Now” button and follow the instructions

Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document.

CLOSING DATE

Review of resumes to begin May 15, 2024

Posting closes June 10, 2024.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

28361

Location

John Jay College