Director of ASAP|ACE Program Data Strategies and Evaluation

POSITION DETAILS

Founded in 2007, City University of New York (CUNY) Accelerated Study in Associate Programs (ASAP) is a comprehensive associate degree completion program that currently serves 25,000 students annually at nine CUNY colleges. ASAP provides comprehensive and personalized support and resources to students that remove barriers to full-time study, support academic momentum, and build a connected community. ASAP has proven to be one of CUNY's most successful initiatives, with students in the program graduating at a rate more than double that of similar students. ASAP has been rigorously evaluated and garnered national recognition, winning the 2020 Innovations in American Government Award from the Ash Center for Democratic Governance and Innovation at Harvard University's John F. Kennedy School of Government. The ASAP model has also been adapted to the CUNY baccalaureate space as Accelerate, Complete, and Engage (ACE), demonstrating impressive early outcomes across seven implementing senior and comprehensive CUNY partner colleges.

The ASAP|ACE Central Office, housed within the Office of Academic Affairs' Student Success Initiatives unit, is seeking an experienced team leader with strong data analysis skills, program evaluation experience, strong project management acumen, and staff supervision experience to serve as the Director of Program Data Strategies and Evaluation. Directly supervising a team of two full-time and one part-time staff, the Director ensures that all workstreams support data-informed planning and decision making, on-going assessment of program implementation and effectiveness, and continual analysis of program impact based on established program-wide metrics. As an integral member of the central office leadership team reporting to the University Executive Director of ASAP|ACE, the Director is an active contributor to organizational and strategic planning that embraces the programs’ commitment to the continual use of timely data to inform all aspects of the programs’ operation.

In addition to the CUNY Title Overview, key duties include, but will not be limited to the following:

• Oversees the comprehensive maintenance of the programs’ data management system (ASAPi), ensuring seamless data collection, cleaning, validation, reporting, while maintaining transparent business processes and communication with college program staff users.

• Leads the iterative reconfiguration of ASAPi to accommodate program structural changes, such as the transition of the transportation benefit to the OMNY system and integration with EAB Navigate to capture student engagement data.

• Collaborates with the ASAP|ACE University Executive Director to ensure alignment of data analytics team workstreams with program priorities, focusing on on-going assessment of implementation and effectiveness, and analysis of program impact based on established program-wide metrics.

• Applies qualitative and quantitative methods for assessing program performance, drawing upon primary and secondary data sources, including program engagement data, surveys, administrative data from CUNY, and external sources such as Clearinghouse, NYC Department of Education, and the NYS Department of Labor.

• Directs the dissemination of program enrollment verification and performance data related to retention, graduation, and academic performance, ensuring timely, relevant, and accessible analyses for college partners.

• Scopes and manages the preparation of data tables, visualizations, analytical reports and ad hoc requests that support college program implementation, based on the direction and feedback gathered by the program unit.

• Manages and leads special projects, from formulating research questions to producing project deliverables, including data collection analysis, and report preparation.

• Evaluates external research and evaluation reports, and responds to ad hoc requests for data and research.

Note: Until further notice, this is a hybrid position, eligible to work remotely and work in the office.

QUALIFICATIONS

MINIMUM

Bachelor’s degree and eight years’ related experience required.

PREFERRED

• Advanced degree in a social science or quantitative discipline.

• Eight years of experience utilizing quantitative and qualitative research methods and employing quasi-experimental methods (i.e. propensity score matching, regression discontinuity, etc.) in program evaluation.

• Proven evaluation science research skills with experience designing, building and manipulating large datasets with complex structures, conducting in-depth analyses on multiple data sources, using complex data models and database management tools, and translating research findings into deliverables for various audiences.

• Proactive, flexible and customer-focused to work effectively, both independently and collaboratively, in a fast-paced work environment with diverse members of the University community and external constituents.

• Detail oriented with strong organizational and project management skills to devise and execute work plans, prioritize work, lead teams and manage multiple assignments within time and resource constraints.

• Strong interpersonal communication, presentation and relationship-building skills to work effectively across multiple groups of diverse internal and external stakeholders.

• Experience managing, training, developing and evaluating full-time and part-time staff.

• Embraces and actively promotes an inclusive and equitable work environment.

• Comprehensive knowledge of data management and program evaluation research techniques with knowledge of and interest in post-secondary education programs, issues and concepts.

• Intermediate proficiency using statistical software programs (i.e. SAS, Stata, SPSS, R), database query languages and report tools (i.e. SQL Oracle Discoverer, Access), and data visualization tools (i.e. Tableau).

• Intermediate to advanced computer proficiency using administrative and academic systems and programs, especially Microsoft Office Suite (Excel, Word).

CUNY TITLE OVERVIEW

Directs institutional research programs and contributes to academic program planning, evaluation, and other activities related to the College's mission.

• Works collaboratively with senior management on issues of assessment, including general institutional effectiveness and measures of student success and learning

• Designs and oversees research efforts with an institutional scope and assists departments and offices with focused research needs

• Coordinates program reviews and accreditation reporting

• Manages institutional research data systems and other resources

• Maintains standard management information and official statistics for internal and external reporting

• Develops procedures to support analytical, planning, and assessment functions in student and academic areas

• Performs related duties as assigned.

Job Title Name: Institutional Research Director

CUNY TITLE

Higher Education Officer

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary range is $119,995 - $129,310, commensurate with qualifications, education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=28462&PostingSeq=1

Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service –>Careers

CLOSING DATE

Open until filled.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

28462

Location

Central Office