University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Manager, Ott Center for Track and Field

Job Profile Title

Manager C, Athletic Operations

Job Description Summary

The Manager of the Ott Center for Track and Field is responsible for the daily management and operations of the brand new, state-of-the-art, 73,000 GSF indoor track and field facility. This position will manage revenue generating initiatives for the facility through track meet rentals, team practices, and membership programs and support the planning and coordination of non-track related internal and external events. Responsible for managing operational staff, equipment, facility policies, and marketing plans, while coordinating event management needs. Serves as Building Administrator working with Facilities and Real Estate Services staff for cleaning, maintenance, projects, and event needs. Supports meet management needs for all indoor and outdoor Penn and Penn Relays track meets as assigned. Creatively develops community programs designed to promote the benefits of physical fitness while strengthening ties within the city and region. Prepares and presents proposals, reports, briefing materials, rental estimates & invoices as assigned and follows fiscal operations procedures for hiring, payroll, accounts receivables, equipment ordering, budget tracking, etc. This position reports to and receives direct administrative supervision and guidance from the Executive Associate Athletic Director/COO. Receives indirect supervision from the Associate Athletic Director of Facilities, Assistant Athletic Director of Business Development, and the Associate Director of the Penn Relays.

Job Description

Job Responsibilities

• Manage revenue-generating initiatives for the Ott Center for all track meet rentals and exclusive team practices. Solicit coaches and organizations and respond to all incoming rental requests. Implement a comprehensive annual marketing plan to retain repeat business & expand new business. Provide rental estimates, manage contracts, certificates of insurances, & waivers, track all revenues & expenses, generate invoices, reconcile deposits & additional internal revenues, and coordinate staffing payments/payroll. Coordinate event management needs with internal staff, including transportation & parking operations. Provide on-site customer service support to renters as required. Plan and manage Ott Center membership programs for local college, high school, & youth teams, as well as individuals and the Penn Community. Manage membership pricing, registration policies, facility capacities, and ensure participant safety during open times. Develop creative & innovative marketing assessment tools to measure customer needs, satisfaction, & enhance future income generation.

• Plan and manage all operational aspects of the Ott Center for Track and Field, including but not limited to facility scheduling, recruiting, hiring, managing & processing payroll for temp/work study staff required for events and daily supervision, recruiting, hiring, managing & processing payments for event services staff such as timers, pa announcers and/or officials if required, managing equipment inventories, set up, repair, & replacement, and creating & maintaining operational & emergency procedures & manuals while enforcing risk management policies.

• Perform building administrator duties for all facility management aspects of the Ott Center for Track and Field, including but not limited to identifying mechanical, structural, & general facility needs, managing the daily resolution of maintenance problems with FRES & external contractors, submitting & tracking work orders through AIM & work with FRES through satisfactory closeout of work order requests while monitoring work order costs & addressing discrepancies with FRES, managing daily housekeeping needs & project related cleaning, coordinating pest control program, coordinating all facility needs with grounds, housekeeping & FRES for practices, events, programs & open membership hours, and performing event coverage as assigned.

• Support Business Development with the solicitation, coordination, & management of non-track related internal and external rentals. Coordinate facility scheduling, operational & facility needs. Provide on-site customer service support to renters as required. Support tracking of all revenues and expenses and the coordination of staffing required. Work with internal and external partners to creatively develop community programs to promote the health benefits of physical fitness and strengthen ties within the community.

• Support Penn Relays Associate Director with meet management duties as assigned for Penn Relays, Penn Track & Field Indoor & Outdoor meets, Penn Relays Summer Showcase & 5K, New Balance Outdoor Nationals, etc. Such duties include but not limited to competition scheduling, meet event scheduling, acting as meet director, coordinating & assigning officials, organizing "chiefs" & committees, updating databases, handling correspondence, soliciting work studies & interns, assigning & supporting them in work tasks & projects, preparing for registration/packet pick up, etc.

• Prepare & present proposals, reports, briefing materials, & budget tracking.

Qualifications

• A Bachelor’s Degree and 3-5 years of relevant experience or equivalent combination of education and experience are required. A degree with an emphasis in sports management/administration, business administration, marketing, or other related field is preferred.

Application Requirement

• A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV ; multiple documents are allowed.

  Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Division of Recreation & Intercollegiate Athletics

Pay Range

$51,824.00 - $70,000.00 Annual Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

• Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

• Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

• Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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  To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

  The University of Pennsylvania's special character is reflected in the diversity of the Penn community. We seek talented faculty and staff who will constitute a vibrant community that draws on the strength that comes with a substantive institutional commitment to diversity along dimensions of race, ethnicity, gender, sexual orientation, age, religion, disability, veteran status, interests, perspectives, and socioeconomic status. Grounded in equal opportunity, nondiscrimination, and affirmative action, Penn's robust commitment to diversity is fundamental to the University's mission of advancing knowledge, educating leaders for all sectors of society, and public service. The University of Pennsylvania prohibits unlawful discrimination based on race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.