Senior Assistant to the City Manager

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Class Title

Senior Assistant to the City Manager

Class Code

5141

Salary

$0.00 Annually

• Definition

• Benefits

Classification Description Summary

Under administrative direction, performs a full range of highly complex, responsible, and varied professional, analytical, financial, systems, statistical, programmatic, management, and/or other administrative analyses duties in providing highly responsible and complex staff support within the City Manager's Office; assumes responsibility for the management and administration of significant and/or sensitive City programs, functions, and/or service area; provides sound, professional recommendations for action and significant assistance in policy, procedure, work methods, and budget development and implementation as assigned; coordinates assigned activities with other divisions, outside agencies, and the general public; and may supervise support staff.

Essential Functions

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Conducts studies and investigations for the City Manager's Office; provide assistance in resolving politically sensitive, highly sensitive, difficult and complex operational and administration problems; identify problem areas and issues; plan, organize, coordinate, direct, and/or conduct administrative and/or management studies; conduct complex surveys, research, and analysis on administrative, fiscal, and operational issues; determine analytical techniques and information-gathering processes and obtains required information and data for analysis; analyze alternatives and make recommendations regarding such areas as staffing, facilities, equipment, cost analysis, productivity, and policy or procedure modifications; discuss findings with management staff and prepare reports of study conclusions; oversee and assist in the implementation of recommendations.

Provide difficult and complex staff assistance to the City Manager and other management staff; participate on and provide staff support to a variety of committees and boards; prepare and present staff reports and other correspondence as appropriate and necessary.

Plan, coordinate, implement, promote, and oversee significant programs, projects, and initiatives; oversee and participate in the development and implementation of program goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and workplans for the achievement of these goals.

Perform the full range of duties involved in the identification, planning, development, and implementation of new and/or modified programs that would promote and enhance the mission, goals, and objectives of the City; oversee or perform the necessary research and analysis to justify the appropriateness of implementing the proposed program/project; prepare presentation materials and background documentation; monitor project success using appropriate tracking and feedback systems.

Collect and analyze statistical and numerical data on operational objectives adopted by the City Council; prepare and present written reports and recommendations supported by graphic and narrative data; provide recommendations for improvement of municipal operations.

Perform the full range of duties involved in researching, negotiating, and monitoring assigned contracts and agreements with outside suppliers, service providers, leasing agents, and others; ensure work is performed in compliance with contracts and agreements.

Coordinate assigned services and program/project activities with those of other City programs, functions, departments and staff, boards, committees, and task forces as well as external agencies, groups, and the general public to ensure effective cooperation consistent with optimal efficiency, effectiveness, and economy; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment; represent the assigned area to public and private groups, organizations, and other City groups; provide information and assistance as appropriate.

Ensure that assigned program activities and services comply with relevant federal, state, and local laws, policies, and regulations.

Participate in the budget development process and budget monitoring activities for the City Manager's Office; collect and analyze financial data; review and analyze budget requests and budget changes; make recommendations and obtains final approval for changes; create data tracking and reporting systems; monitor monthly status.

Serves as City Manager's representative in handling difficult, sensitive, and controversial complaints, inquiries, and problems between staff and citizens, represent the City Manager with various groups.

Attend and participate in professional group meetings; stays abreast of new trends and innovations in the fields of business and public administration and issues related to field of expertise.

May direct the work of support staff on a project or day-to-day basis.

Perform related duties as required.

Minimum Qualifications

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Advanced principles and practices of public administration including the organization, functions, and problems of municipal government.

Operations, services, and activities of a municipality.

Government, council, and legislative processes.

Current social, political, and economic trends and operating problems of municipal government.

Operational characteristics, services, and activities of the City Manager's Office.

Principles and practices of program development and administration.

Advanced organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs related to area of assignment.

Principles and practices of contract negotiation, preparation, and monitoring.

Principles and applications of critical thinking and analysis.

Techniques and formulae for administrative, financial, and comparative analyses.

Methods and techniques of effective technical, administrative, and financial record keeping, report preparation, and presentation.

Recent developments, research methods, current literature, and sources of information related municipal government operations.

Principles and practices of budget preparation and administration and grant application and administration principles and practices.

Finance and accounting systems.

Methods and techniques of internal auditing.

Principles of business letter writing.

Federal, state, and local government organizations.

Pertinent federal, state, and local laws, codes, and regulations.

Principles of lead supervision and training.

Modern office procedures, methods, and equipment including computers and various software packages.

Principles, trends, methods, and techniques used in customer service, public relations, public information, and program education and promotion.

Conflict resolution techniques.

English usage, spelling, grammar, and punctuation.

Ability to:

Plan, organize, direct, coordinate, and evaluate highly significant and/or sensitive programs, projects, events, or technical area.

Oversee and participate in the development and administration of program goals, objectives, and procedures.

Negotiate and resolve sensitive and controversial issues.

Perform the full range of highly complex and difficult professional analytical, programmatic, and administrative duties involving the use of independent judgment and personal initiative.

Collect, evaluate, and interpret varied information and data.

Research, analyze, and formulate recommendations, work plans, and activities regarding planning, technical, and administrative issues.

Analyze complex problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.

Develop recommendations for problematic areas and implement and monitor changes.

Prepare clear and concise technical, administrative, and financial reports.

Prepare clear, accurate and concise tables, schedules, summaries, and other materials in statistical and narrative form.

Research, negotiate, manage, and monitor contracts and agreements.

Establish and maintain various data collection, record keeping, tracking, filing, and reporting systems.

Understand the organization and operation of the City, assigned program areas, and of outside agencies as necessary to assume assigned responsibilities.

Understand, interpret, and apply administrative and departmental policies and procedures as well as pertinent federal, state, and local laws, codes, and regulations.

Properly interpret, ensure compliance with, and make recommendations in accordance with laws, regulations and policies.

Identify and respond to community and organizational issues, concerns, and needs.

Coordinate multiple projects and meet critical deadlines.

Organize and prioritize timelines and project schedules in an effective and timely manner.

Plan, schedule, and review the work assigned staff.

Participate in the preparation and administration of budgets.

Operate and use modern office equipment including a computer and various software packages.

Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.

Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports.

Work in a team based environment to achieve common goals.

Coordinate multiple projects and complex tasks simultaneously.

Meet the physical requirements to safely and effectively perform the assigned duties.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

A Bachelor's degree from an accredited college or university with major course work in public administration, business administration, or a related field. A Master's degree is highly desirable.

Experience:

Four years of increasingly responsible professional level administrative and management analysis experience within a local government environment.

License or Certificate:

Possession of an appropriate, valid driver's license.

Supplemental Information

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting with some travel to different sites and locations.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Other Requirements

Mid-Management

B36

Last Update: 9/2018

(Formerly Special Assistant to the City Manager)

JD 11/2018

Please use this Health and Welfare Benefit Link (http://www.reno.gov/government/departments/human-resources/benefits) to learn more about the City of Reno's great employee benefit plans and wellness programs.

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