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ABBTECH Professional Resources, Inc. Help Desk Support Spec IV in San Diego, California

This program requires US Citizenship

Qualified applicants must be able to obtain and/or hold a Secret Clearance.

Tasks:

• Assists in resolving complex IT program and implementation issues, especially with cross platform data and IT systems that require coordination and compatibility.

• Provides suggestions as appropriate on situations requiring changes in resources, impacts on established policies, broad program goals, or projected timetables.

• Evaluates new applications software technologies.

• Writes and maintains program documentation.

• Ensures the rigorous application of information security/information assurance policies, principles, and practices to the delivery of application software services.

• Support the use of programs i.e. Microsoft Office suite, the development and support of database systems.

• Technology assessment support for intramural DoD programs.

• Interface with Command databases to update/consolidate project data, manage projects, add missing information and run queries.

• Maintain editing guidelines and products lists web and server side.

• Develop and manage the Command manuscript approval process web and server side.

• Facilitate equipment tracking, manage equipment, maintain Command inventory and consult on Command procurement.

• Facilitate and support command information management to include the

Information Technology (IT) infrastructure.

• Facilitate and assist government with various HR tasks and provide support web and server side.

• Facilitate interaction between Command leadership and officials

Requirements:

• Bachelor’s degree in computer science or demonstrated equivalent years of experience

• Minimum 2 years' experience specifically in an IT environment

• Experience with C++, Java, visual basic and SQL familiarity.

• Current VMware datacenter certification.

• CompTIA Security+, GIAC Security Essentials Certification (GSEC), or Systems Security Certified Practitioner (SSCP) or higher certification such as Certified Information Systems Security Professional (CISSP) or CompTIA Advanced Security Practitioner (CASP+).

• Experience writing Standard Operating Procedures (SOP), training guides, quick references, tutorials, and User Guides.

• Experience providing technical help desk support to all end users and customers.

• Experience working in military environment with military technical documents including point papers, policies, and messages.

Position Details:

  • Pay Rate / Range: $30-$38.09

The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions.

  • Benefits (Regular, Full Time Employees):
  1. Medical, Dental, and Vision offerings

  2. Weekly Direct Deposit

  3. Paid Holidays and Personal Time Off

  4. 401(k) with match

  5. Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages

  6. Pre-Paid Legal and Employee Assistance Programs

  7. Northwest Federal Credit Union Membership

  8. BB&T @ Work Program

ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans

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