With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Senior Analyst, Revenue Management Hotel Openings – Asia Pacific (APAC) will focus and coordinate all Revenue Management related initiatives for the Hampton and Home2 brands in China and will be cross trained on the full Pre-Opening process for all Brands in APAC.

What will I be doing?

As the Senior Analyst, Revenue Management Hotel Openings – APAC, you will be responsible for performing the following tasks to the highest standards:

• Support the Regional Director, Revenue Management Hotel Opening, ensuring all Revenue Management steps are complete for the opening / converting of the Hampton and Home2 hotels for China.
• Prepare and participate in pre-conversion / opening meetings.
• Facilitate communication between the Hilton corporate teams, brands, hotel personnel and Revenue Management Analysis Support on the development of room types, rate structure, negotiated rates, packages and promotions, 3rd party distribution channels and core pricing for all corporate marketing programs.
• Support the build of required revenue management systems adhering to specific process and timelines.
• Work with the hotel team to establish initial inventory, continuous and Agile pricing and serve as a subject matter expert for Hilton Worldwide revenue management strategies, reports and systems.
• Ensure all revenue management systems are built and configured appropriately by liaising with relevant contacts in BPS, IT, GDM, Reg CDs and other corporate revenue teams, including but not limited to, hotel rate binders, OnQ R&I, Salesforce, Content Management, Price Position, OnQ RM / GRO, STR Global, and other reports.
• Ensure all relevant hotel team members have access to required systems, tools and reports and that applicable systems and commercial training are shared.
• Learn and understand the brand cultures, standards and strategies.
• Participate in brand as well as Owned / Managed and Franchise Revenue Management team initiatives.
• Engage in other Revenue Management projects or initiatives as required.
• Proactively review and analyze rate & inventory management and strategy effectiveness for own openings / conversions.
• Maintain new hotel checklists.
• Work with and support RMHO Directors, hotel teams, Brands and corporate team members to ensure the effective delivery of the hotel transition plan.
• Co-ordinate activities to ensure all required training is completed by team members.
• Provide direction to hotel team members and establish work priorities to achieve the objectives of the transition plan.
• Ensure new hotel team members understand and work to current revenue management standards and policies.
• Effectively use CRS, GDS, OnQ RMS / GRO and other key database tools to determine / implement / monitor accurate selling strategies and make recommendations to maximize revenue opportunities.
• Train hotel team members on selling strategies, key areas of revenue management and procedures, standards and principles.
• Work with Global Database Management to establish best practices and communicate changing requirements for the Hotel Opening Rate Binders.
• Work with brands to ensure global alignment in the pre-opening process.

What are we looking for?

A Senior Analyst, Revenue Management Hotel Openings – APAC serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 2 years of experience in a revenue management role within the hospitality industry with university degree.
• Minimum 3 years RMCC experience if without university degree.
• Fluent verbal and written communication skills in English and Mandarin to meet business needs.
• Excellent organization skills with strong multi-tasking ability to simultaneously handle numerous projects at any one time.
• Ability to direct collaboration among cross-functional teams including external resources.
• Able to work independently, lead by example to resolve conflicts, introduce change and ensure collaboration among others.
• Possess the highest standards of ethical behaviour and absolute discretion with sensitive information.
• Ability to work well under tight datelines, pressure.
• Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems.
• Ability to quickly understand different markets in assigned area and key criteria to implement successful strategies contributing to the financial success of the hotels.
• Knowledge of business mathematics (weighted averages, percentages) and advanced spreadsheets (Excel).
• Strong experience or adaptable training in the use of automated systems, personal computers and software programs.
• Adaptable to some travel and schedule changes.
• Proficiency with Standard Microsoft Office tools.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Hilton Worldwide hotel revenue management experience.
• Knowledge of hotel business and franchise support.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Revenue Management

Title: Senior Analyst, Revenue Management Hotel Openings – Asia Pacific ( Contractor)

Location: null

Requisition ID: APA014BP

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