Program Administrator I/II - Whole Person Care

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Program Administrator I/II - Whole Person Care

Salary

$69,611.33 - $109,170.02 Annually

Location

Ventura and may require travel throughout Ventura County, CA

Job Type

Full-Time

Job Number

0622HCA-24AF (ECA)

Department

Health Care Agency

Division

Ambulatory Care

Opening Date

04/23/2024

Closing Date

Continuous

• Description

• Benefits

• Questions

Description

THE POSITION: Under general direction, plans, organizes and directs a specifically defined program area, a composite of programs, or support elements; and performs related duties as required.

Whole Person Care is a program designed to improve the health of high-risk, high-utilizing patients through the coordinated delivery of physical health, behavioral health, housing support, food stability, and other critical community services.

THE IDEAL CANDIDATE: The ideal candidate will be a detail-oriented individual who is a problem-solver and has excellent follow-through. This person will be prompt and reliable and will have strong oral and written communication skills to effectively interact with all levels of hospital staff, patients, and families. Further, this person will have interactive experience with our target population combined with supervision skills, program development experience, and experience with electronic health records, clinical documentation, and documentation standards for Medi-Cal billing.

APPROXIMATE SALARIES

Program Administrator I: $33.47 - $46.86 Hourly

Program Administrator II: $37.49 - $52.49 Hourly

EDUCATIONAL INCENTIVE: Some positions may be eligible for educational incentive. This incentive may be 2.5%, 3.5%, or 5% for incumbents in eligible positions based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification.

BILINGUAL INCENTIVE: Some positions may be eligible for bilingual incentive depending on the applicable memorandum of agreement and the needs of the department. In order to qualify for this incentive, incumbents in eligible positions must take and pass the applicable bilingual fluency examination.

DEPARTMENT/AGENCY: Health Care Agency – Ambulatory Care

Program Administrator I/II are Management classifications and are not eligible for overtime compensation. Incumbents in this classification are eligible for benefits at the MB4 level.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies for this position only. There is currently one (1) Regular vacancy within Ambulatory Care.

TENTATIVE SCHEDULE

OPENING DATE: April 23, 2024

CLOSING DATE: Continuous and may close at any time.

Examples Of Duties

Duties may include, but are not limited to the following:

• Plans, organizes, coordinates, and directs the activities of service programs for at-risk populations administered by Whole Person Care.

• Confers with other managers on policy matters and work problems; interprets policies and procedures and explains their application within the context of the assigned program field.

• Designs operational systems and ensures conformance in daily operation; designs tools and implements methods to monitor program performance.

• Represents the County in contacts with other governmental or community agencies and/or the public; confers and cooperates with others on policies and procedures as well as organizational, personnel, budget, and operational issues.

• Prepares required reports; compiles and analyzes narrative financial information and statistical data to improve operations, identify program needs and/or change service delivery methods.

• May supervise and assist in the planning and operation of in-service training programs.

• Provides community services to at-risk populations out in the field of work.

• Performs other related duties as assigned.

Typical Qualifications

EDUCATION, TRAINING, EXPERIENCE:

Program Administrator I: Some administrative support experience coupled with some experience directly supervising and/or leading teams,

AND one (1) year experience working with at-risk populations including persons who are homeless, mentally ill, recently incarcerated or with complex medical or social service needs.

Program Administrator II: Considerable administrative support experience coupled with considerable experience directly supervising and/or leading teams,

AND two (2) years experience working with at-risk populations including persons who are homeless, mentally ill, recently incarcerated or with complex medical or social service needs.

NECESSARY SPECIAL REQUIREMENTS:

Intermediate skills in Microsoft Word and Excel

Must possess and maintain a valid California driver's license.

DESIRED

Bilingual (English/Spanish)

Experience with HMIS, Cerner or any electronic Case management/health record software

Bachelor's degree from an accredited college or university in accounting, finance, business administration health care, behavioral health, or a related field

Some experience supervising teams

Knowledge, Skills, and Abilities:

Some to working knowledge of: budgetary preparation and analysis; policy, procedure interpretation, and implementation.

Working knowledge of: the principles and techniques of program management, fiscal management, organization and staffing, administrative application of data processing, public relations, and personnel administration as applicable to allocated level and program; principal techniques and methods applicable to Whole Person Care.

Ability to: work with homeless or economically disadvantaged individuals and groups, build and maintain effective relationships with diverse groups of people, communicate effectively both verbally and in writing; effectively supervise and/or lead teams.

Recruitment Process

FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested. Applications must be received by 5:00pm on the closing date.

To apply on-line, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura, Human Resources Division, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here (http://vcportal.ventura.org/CEO/HR/docs/Lateral_Transfer.pdf) for additional information.

Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

Applicants must provide sufficient information under the Education/Work Experience portion of the application and supplemental questionnaire in order to determine eligibility. A resume may be attached to supplement your responses in the above sections; however, it may not be submitted in lieu of the application.

SUPPLEMENTAL QUESTIONNAIRE – qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire will result in the application being removed from consideration.

APPLICATION EVALUATION – qualifying: All applications will be reviewed to determine whether the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.

TRAINING & EXPERIENCE EVALUATION:

A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

NOTE: In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence providing all information requested. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

If there are three (3) or fewer qualified applicants, a T&E will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

Candidates successfully completing the examination process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record will be required for this position.

For further information about this recruitment, please contact Erika Ayala by e-mail at Erika.Ayala@ventura.org or by telephone at (805) 677-5164.

EQUAL EMPLOYMENT OPPORTUNITY

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

MANAGEMENT

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

• Benefits website (https://hr.ventura.org/benefits) or you may call (805) 654-2570.

• Retirement FAQ's (https://vcportal.ventura.org/CEO/benefits/docs/RETIREMENT%20-%20FAQs.pdf)

• Memorandum of Agreement

Union Codes: MB3, MB4, MS, MT, MCC, MU

01

Describe your work experience providing administrative support. Please include the following in your response: • Name of employer(s) • Position title • Your specific experience administratively supporting programs for at-risk populations NOTE: Do not copy and paste a response to another question. Do not refer to an attached document. NOTE: This experience must be included in the Work History section on your application. If you do not have this experience type, "No experience."

02

Describe your work experience working with at-risk populations including persons who are homeless, mentally ill, recently incarcerated or with complex medical or social service needs. Please include the following in your response: • Name of employer(s) • Position title • Specific duties you performed NOTE: Do not copy and paste a response to another question. Do not refer to an attached document. NOTE: This experience must be included in the Work History sections on your application. If you do not have this experience type, "No experience."

03

Describe your work experience directly supervising and/or leading teams. Please include the following in your response: • Name of employer(s) • Position title • Positions titles held of those whom you supervised/led NOTE: Do not copy and paste a response to another question. Do not refer to an attached document. NOTE: This experience must be included in the Work History sections on your application. If you do not have this experience type, "No experience."

04

What is your proficiency level using Microsoft Word?

• No Experience

• Basic

• Intermediate

• Advanced

  05

  What is your proficiency level using Excel?

• No Experience

• Basic

• Intermediate

• Advanced

  06

  Do you currently possess and can you maintain a California driver license as a condition of employment?

• Yes

• No

  07

  Are you bilingual (English/Spanish)?

• Yes

• No

  08

  Do you have a bachelor's degree from an accredited college or university in accounting, finance, business administration health care, behavioral health, or a related field?

• Yes

• No

  09

  Do you have experience using an electronic case management or health record software/database?"

• Yes

• No

  Required Question

Agency

Ventura County

Address

800 S. Victoria Avenue LOC. #1970 Ventura, California, 93009

Phone

(805) 654-5129

Website

http://hr.ventura.org

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